Hypatia Research Press releases:
Hypatia Research Group Announces “Leveraging Social Channels for Customer Service & Support”--17.8% of Executives Cite Greater than 5% Return on Investment
May 15, 2011 – BOSTON, MA – Industry analyst and market research firm Hypatia Research Group announces a new primary research study entitled “Leveraging Social Channels for Customer Service & Support“which details current trends, organizational challenges, and business
case justification. Over 526 respondents with direct accountability for
selection or use of social analytics software and services were utilized for this primary research.
Hypatia Research
Group Announces “Enterprise Governance, Risk & Compliance: Why Management
Consultancies Should Provide a Holistic Approach”
April
30, 2012--GalaxyTM Evaluations Illustrate Consultancies That ‘Walk the
Walk’--Industry analyst and market research firm Hypatia Research today
announces a new primary research study entitled “Enterprise Governance, Risk &
Compliance: Why Management Consultancies Should Provide a Holistic Approach”
detailing current trends, organizational challenges, and business case
justification.
Feb 13, 2012
Strategic Alliance Expands Research Coverage on Front to Back-office Software Technologies
Jan 18, 2012
UK Policy Management Software Company Metacompliance ranks first place for the Data Access & Security category among the Global Governance Risk and Compliance Vendors evaluated by Independent US industry analyst firm Hypatia Research.
Nov 07, 2011
The report “The Coming Convergence of Enterprise GRC: Benchmarks & Vendors Galaxy Ranking” defines DynaFlow as one of the leading GRC Vendors based on Completeness of Vision, and Ability to Execute.
Hypatia Research Announces “Enterprise Governance, Risk & Compliance: Software Selection Guide"
October 1, 2011
Vendor Drill-Down Provides 16 Evaluation Points to Consider
Aug 03, 2011
75% of Practitioners Cite eGRC and IT GRC as Important
Hypatia Research Publishes “Benchmarking Social Community Investments: Best Practices for ROI“
May 04, 2011
19% of Companies Expect Social Initiatives to Increase Sales
Hypatia Research Announces Hypatia Go2MarketTM Service
Apr 04, 2011
Provides Companies with Cost-effective Access to Primary Customer & Market Intelligence Research
Mar 23, 2011
Maturity Models, Benchmarks & Best Practices Study Reveals Only 8% of Companies Reach Top Maturity Level
Jan 06, 2011
How Leaders Effectively Measure Business Performance
May 25, 2010
"Agora" The Story of Hypatia Makes it to the Big Screen!
Sep 17, 2009
American Recovery & Reinvestment Act and Electronic Health Records Research Evaluates Government Funding Processes, Healthcare Technology Vendors & Service Providers
Jul 16, 2009
SAVE THE DATE: Tuesday, July 21st 2009 2:00 p.m. Eastern - 11:00 a.m. Pacific
Jun 22, 2009
Vendors evaluated include: Axciom, D&B, Experian, IMS Health, IRI, and Nielson/Claritas. For information on purchasing or licensing the report, contact mailto:ZGR@HypatiaResearch.com.
Apr 13, 2009
Hypatia LLC's next research study will benchmark the current state of the market, & identify best practices & performance metrics used by successful companies to improve performance and/or profitability via EFM and Customer Insight initiatives.
Feb 01, 2009
BOSTON, MA – – Hypatia Research, LLC released a new study entitled “Business Intelligence: Connectivity Options & Evaluation Criteria” outlining best practices and selection criteria for SaaS-based business intelligence solutions.
|
Home
Hypatia GalaxyTM Studies
We are pleased to announce our new vendor evaluation & rankings methodology--Hypatia's GalaxyTM.
Hypatia, a professor of astronomy, philosophy and mathematics, would
have been gratified to learn that our team decided to trademark our
evaluation methodology after her.
Vendors are evaluated according to 10 weighted criteria, inclusive
of number of customers, and product strategy or vision. Only 20% of
vendors evaluated will place in Hypatia's orbit. Approximately 50% of
vendors land in the nebulae and are closing in on Hypatia's GalaxyTM,
while 30% remain in deep space having quite a few light years yet to
travel.
Knowledge for the sake of knowledge without a purpose is outside our mission. Since
2001, Hypatia’s tagline has been calculating results. Our research
methodology, a hybrid approach that combines qualitative and quantitative
input from end-users, benchmarks the business return on investment realized by organizations of all sizes.
Hypatia takes an end-user approach to customer intelligence research. Similar to Consumer Reports,
our industry experts are objective in providing end-user organizations
with independent primary research assessments as decision-support in
evaluating various enabling technologies, service providers and
consulting firms. To maintain its independence and impartiality, Hypatia
Research does not engage in syndicated research sponsorships, accepts no outside advertising, no free samples and utilizes proprietary research techniques to evaluate vendors.
Online
pricing is only available to end-users of enabling technologies and
excludes vendors evaluated in our research. Vendors interested in
licensing our research may contact us at: store.hypatiaresearch.com or
research@hypatiaresearch.com.
Vendors may license distribution rights to Hypatia Research studies
after completion, but may not commission syndicated studies. Hypatia also offers industry sector and custom market intelligence research upon request, but these typically exclude vendor evaluations.
Hypatia Research, LLC categorizes enterprise social media technology as an integrated suite of social media software tools or an online platform architecture designed to facilitate communication with groups, communities and/or individuals etc...
|
Hypatia Research assesses governance, risk, and compliance solutions as a continuum of people, process, and technology. The spectrum extends from enterprise GRC (eGRC) solutions on one side to IT GRC solutions on the other. At the extreme end etc...
|
The market for governance risk and compliance (GRC) software is a maelstrom, the kind of maelstrom that engenders confusion among customers. Some vendors offer GRC for the enterprise, known as eGRC, focusing on operational risk management..
|
Price: Call for details / SMB discounts
HypatiaG2MTM is a comprehensive customer & market intelligence service designed to facilitate an organization's use of our research findings, benchmarks, market size & forecast, and best practices across industries and geographies.
|
Hypatia Research categorizes customer-facing content as encompassing all types of digital interaction channels, online content or digital assets utilized for sales and marketing, customer service & support, branding, product information, public relations,
|
Voice of the Customer (VOC) & Customer Experience Management (CEM) business processes along with enabling software technologies— solutions formerly known as Enterprise Feedback Management (EFM)—have recently converged. More than 20 vendors have etc...
|
Price: Call for pricing / SMB discounts
Research analysts are available to present completed research for thought leadership, educational purposes, and lead generation initiatives. Please discuss your specific requirements with a client account manager for scheduling and pricing.
|
Hypatia Research defines social analytics and intelligence technologies as enabling the monitoring, filtering, categorization, sentiment and trend analysis, text analysis; correlation discovery and root cause analysis of all types of unstructured content.
| |
|
|