Hypatia Research Press releases:

Hypatia Research Group AnnouncesLeveraging Social Channels for Customer Service & Support”--17.8% of Executives Cite Greater than 5% Return on Investment

May 15, 2011 – BOSTON, MA Industry analyst and market research firm Hypatia Research Group announces a new primary research study entitled Leveraging Social Channels for Customer Service & Support“which details current trends, organizational challenges, and business case justification. Over 526 respondents with direct accountability for selection or use of social analytics software and services were utilized for this primary research.

Hypatia Research Group Announces “Enterprise Governance, Risk & Compliance: Why Management Consultancies Should Provide a Holistic Approach”

April 30, 2012--GalaxyTM Evaluations Illustrate Consultancies That ‘Walk the Walk’--Industry analyst and market research firm Hypatia Research today announces a new primary research study entitled “Enterprise Governance, Risk & Compliance: Why Management Consultancies Should Provide a Holistic Approach” detailing current trends, organizational challenges, and business case justification.

Hypatia Research Announces New Vendor Product Capability MatrixTM Reports from “Leveraging
Content to Increase Customer Engagement” Series

March 26, 2012--Independent industry analyst firm Hypatia Research & Advisory announces a new research series. Providing analysis through primary research, the reports showcase current trends, organizational challenges, best practices, and performance metrics utilized by top performing organizations.


Hypatia Research Publishes Two New Studies on "Leveraging Content to Increase Customer Engagement"
March 20, 2012
Industry analyst and primary market research firm Hypatia Research & Advisory has announced availability of two new primary research studies entitled “A Practitioners' Guide to Vendor Strategy & Product Innovations: Leveraging Content to Increase Customer Engagement: Best Practices” and Hypatia’s trademarked Galaxy class report “Leveraging Content to Increase Customer Engagement: Benchmarks & Vendor Galaxy Evaluation.”


Verint Earns Dual CRM Magazine "Service Leader" Awards

March 6, 2012 — Verint® Systems Inc. (NASDAQ: VRNT)
Vovici, a Verint Company, Surges to Lead Position in Enterprise Feedback Management Category
- Industry Analyst Leslie Ament of Hypatia Research tapped to judge


Veteran Industry Analysts at Hypatia Research and Mint Jutras Join Forces
Feb 13, 2012
Strategic Alliance Expands Research Coverage on Front to Back-office Software Technologies

Jan 18, 2012
UK Policy Management Software Company Metacompliance ranks first place for the Data Access & Security category among the Global Governance Risk and Compliance Vendors evaluated by Independent US industry analyst firm Hypatia Research.

Nov 07, 2011
The report “The Coming Convergence of Enterprise GRC: Benchmarks & Vendors Galaxy Ranking” defines DynaFlow as one of the leading GRC Vendors based on Completeness of Vision, and Ability to Execute.

Hypatia Research Announces “Enterprise Governance, Risk & Compliance: Software Selection Guide"

October 1, 2011

Vendor Drill-Down Provides 16 Evaluation Points to Consider


Aug 03, 2011
75% of Practitioners Cite eGRC and IT GRC as Important


Hypatia Research Publishes “Benchmarking Social Community Investments: Best Practices for ROI“
May 04, 2011
19% of Companies Expect Social Initiatives to Increase Sales

Hypatia Research Announces Hypatia Go2MarketTM Service
Apr 04, 2011
Provides Companies with Cost-effective Access to Primary Customer & Market Intelligence Research

Mar 23, 2011
Maturity Models, Benchmarks & Best Practices Study Reveals Only 8% of Companies Reach Top Maturity Level

Jan 06, 2011
How Leaders Effectively Measure Business Performance

May 25, 2010
"Agora" The Story of Hypatia Makes it to the Big Screen!

Sep 17, 2009
American Recovery & Reinvestment Act and Electronic Health Records Research Evaluates Government Funding Processes, Healthcare Technology Vendors & Service Providers

Jul 16, 2009
SAVE THE DATE: Tuesday, July 21st 2009 2:00 p.m. Eastern - 11:00 a.m. Pacific

Jun 22, 2009
Vendors evaluated include: Axciom, D&B, Experian, IMS Health, IRI, and Nielson/Claritas. For information on purchasing or licensing the report, contact mailto:ZGR@HypatiaResearch.com.

Apr 13, 2009
Hypatia LLC's next research study will benchmark the current state of the market, & identify best practices & performance metrics used by successful companies to improve performance and/or profitability via EFM and Customer Insight initiatives.

Feb 01, 2009
BOSTON, MA – – Hypatia Research, LLC released a new study entitled “Business Intelligence: Connectivity Options & Evaluation Criteria” outlining best practices and selection criteria for SaaS-based business intelligence solutions.

Advisory & Consulting

Research-Driven Market Intelligence, Strategy & Services!

Clients rely on our industry insight, expertise and independent research for guidance in assessing various technology and service options. We also deliver high impact market intelligence, industry best practices, benchmarking, vendor selection and ROI assessment methodologies that reduce cycle-time and influence customer management, product strategy and channel development goals. Typically, our engagement are with:

  • End-user organizations gathering information on vendors, service providers and best practices that will accelerate their growth.
  • Technology vendors and service providers that value our research-driven thought-leadership, independent analysis and business case return on investment assessments.
  • Clients seeking research and consulting services that reduce cycle-time and influence customer management, product strategy, channel development and market adoption.
Market Research & Industry Analysis
  • Market Research: Quantitative & Qualitative
  • Vendor & Service Provider Analysis
  • Performance Benchmarking
  • Case Study Analysis / Business Valuation Reports
  • Market Intelligence
  • Best Practices & Processes Improvements

Consulting & Advisory Services

  • Advisory Services
  • Research-Driven Thought Leadership
  • Market Education
  • Product, Service & Solution Positioning & Launch
  • Market Intelligence / Competitive Assessment
  • Sales Tool Development
  • Key Performance Metrics & ROI Assessment Methodologies

Displaying products 1 - 11 of 11 results
Benchmarking Social Community Investments: Best Practices & Galaxy Vendor Evaluations--Complete 50 page study
Price: $1,195.00
Benchmarking  Social Community Investments: Best Practices & Galaxy Vendor Evaluations--Complete 50 page study
Hypatia Research, LLC categorizes enterprise social media technology as an integrated suite of social media software tools or an online platform architecture designed to facilitate communication with groups, communities and/or individuals etc...
Business Intelligence in Healthcare Industries: Technology Evaluation Guide
Price: $1,195.00
Business Intelligence in Healthcare Industries: Technology Evaluation Guide
“Business Intelligence in the Healthcare Industry” outlines strategies, vendor solutions and services utilized by leading companies. Blue Cross, Blue Shield, Aetna, MetLife Insurance, Centers for Disease Control, Health Net, Inc., New York University etc.
Business Intelligence: Connectivity Options & Evaluation Criteria for SaaS
Price: $1,195.00
Business Intelligence: Connectivity Options & Evaluation Criteria for SaaS
McKesson Pharmaceuticals, Welch's, Blue Cross and Blue Shield of Florida, Nike, and Shaklee are just a few of the firms that utilize SaaS-based business intelligence to save on implementation costs and to take advantage of business intelligence etc...
Decision Science & Customer Analytics: Competitive Advantage
Price: $850.00
Decision Science & Customer Analytics: Competitive Advantage
Wal-mart, American Express, Coca-Cola, Staples, Best Buy, Harrah’s, Procter & Gamble, Toyota, Hilton International, AOL, IBM and Oracle are among numerous blue-chip companies that believe leveraging business and consumer data is necessary etc...
Don’t Confuse How You Deploy ERP With How You Pay For It
Price: $300.00
Don’t Confuse How You Deploy ERP With How You Pay For It
With all the hype circulating about the cloud, it is no wonder that there is ample confusion over how Enterprise Resource Planning (ERP) is bought and paid for.
HypatiaG2M Enterprise License
Price: Call for details / SMB discounts
HypatiaG2M Enterprise License
HypatiaG2MTM is a comprehensive customer & market intelligence service designed to facilitate an organization's use of our research findings, benchmarks, market size & forecast, and best practices across industries and geographies.
Leveraging Content to Increase Customer Engagement: Best Practices, Benchmarks & Vendor Galaxy Evaluations
Price: $3,500.00
Leveraging Content to Increase Customer Engagement: Best Practices, Benchmarks & Vendor Galaxy Evaluations
Hypatia Research categorizes customer-facing content as encompassing all types of digital interaction channels, online content or digital assets utilized for sales and marketing, customer service & support, branding, product information, public relations,
tax free
Operationalizing Voice of the Customer: Maturity Models, Benchmarks & Best Practices
Price: $1,195.00
Operationalizing Voice of the Customer: Maturity Models, Benchmarks & Best Practices
Voice of the Customer (VOC) & Customer Experience Management (CEM) business processes along with enabling software technologies— solutions formerly known as Enterprise Feedback Management (EFM)—have recently converged. More than 20 vendors have etc...
Research-Driven Webinars & Presentations
Price: Call for pricing / SMB discounts
Research-Driven Webinars & Presentations
Research analysts are available to present completed research for thought leadership, educational purposes, and lead generation initiatives. Please discuss your specific requirements with a client account manager for scheduling and pricing.
Social Analytics & Intelligence: Converting Context to Actionable Insights
Price: $3,500.00
Social Analytics & Intelligence: Converting Context to Actionable Insights
Hypatia Research defines social analytics and intelligence technologies as enabling the monitoring, filtering, categorization, sentiment and trend analysis, text analysis; correlation discovery and root cause analysis of all types of unstructured content.
What Healthcare Professionals Should Know About ARRA & Electronic Health Records:Technology & Government
Price: $1,195.00
What Healthcare Professionals Should Know About ARRA & Electronic Health Records:Technology & Government
Primary research included briefings with executives whose job functions encompasses IT, professional services, CIO, CEO, COO, CFO, health-care consultants, healthcare administrators, project managers, nurses and physicians.
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